Air Canada to Make Complimentary COVID-19 Insurance Coverage Available to International Travellers

September 17, 2020

Air Canada today announced that it is including complimentary COVID-19 emergency medical & quarantine insurance for eligible customers booking round-trip international flights. The coverage, available for new bookings made in Canada from September 17 until October 31, 2020, inclusive, provides emergency medical and quarantine insurance designed to give customers added confidence when booking flights and travelling abroad.

The Manulife COVID-19 Emergency Medical Certificate of Insurance (the "Plan") is available for new international, round-trip bookings made in Canada between September 17 and October 31, 2020, inclusive, for travel completed by April 12, 2021. If, when abroad, customers test positive for COVID-19, the Plan will provide eligible customers coverage that includes:

  • Up to CDN $200,000 per insured for COVID-19 treatment medical expenses.
  • Up to CDN $150 per person per day for quarantine costs (meals + accommodation); Up to CDN $300 per family per day up to a maximum of 14 days.
  • Up to CDN $500 for expenses related to return home if the advisory from the Canadian government goes from Level 3 to Level 4 while at destination.

The Plan is available to all Canadian residents, subject to eligibility requirements, and is underwritten by The Manufacturers Life Insurance Company ("Manulife"), Canada's largest provider of travel insurance. It is the most extensive geographical coverage included by a Canadian airline for Canadian residents, covering every international destination Air Canada serves. For full details, including applicable terms and conditions, please see: http://www.aircanada.com/covid-19-insurance.

Air Canada also recently announced that customers booking with Air Canada Vacations will be offered COVID-19 Coverage and Assistance Plan provided by Allianz at no additional cost designed to cover emergency medical and quarantine expenses if COVID-19 is contracted while travelling. It is available to all eligible customers who book an Air Canada Vacations package for travel by April 30, 2021 to eligible destinations. For details please see aircanadavacations.com.

Air Canada has been at the forefront of the airline industry in responding to COVID-19, including being among the first carriers globally to require customer face coverings onboard and the first airline in the Americas to take customers' temperatures prior to boarding. It has introduced a comprehensive program, Air Canada CleanCare+, to apply industry leading biosafety measures at each stage of the journey. As well, to give customers flexibility, it has extended its goodwill policy so that new bookings made up to December 31, 2020 can be changed without fees for original travel up to December 31, 2021.